1)Admin have direct access -
Admin can directly have access to any user's account, no need to sign
indifferently for any user.
2)No need to remember login credentials -
No need to remember or enter user login credentials.
3)Admin can fix the user’s problems -
Admin can troubleshoot and fix the problems faced by the users in their respective accounts.
We Need to give admin direct access to individual users’ CRM accounts from the user’s list view.
Every time admin need to switch over to login page
And also admin needs to manually enter the login credentials for any user.
Hence Ideadunes team came up with the facility that allows the System Administrator users, or "Admins," to have all of the abilities and functionality of a regular user or any other CRM user
We created a special data type for SuiteCRM / SugarCRM that supports the facility to have all the abilities to admin as a regular user, with compatibility to the previous and latest version 6.5.25 & 7.10.5.
With this add-on, it makes it simple to have all the required facilities to the “Administrator”.
How to use this login as functionality:
Login as Admin
Click on “User management” from users panel
List view of the users is displayed
Select a particular user and the detail view of that user is displayed.For example, if you have selected a regular user then regular users detail view is displayed.
Click on “Login As regular”. Hence the Regular users' account gets opened and the admin gets access to the regular users' account.
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