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Login As

information

Price
$200.00
Reviews
(12 reviews)
Category
Sugar CRM Plugin
Sub Category:

Product Information

  • Auto-login functionality allows the System Administrator users, or "Admins," to have all of the abilities and functionality of a regular user or any other CRM user, but also have administrative privileges as well.
  • Admin can have access to any user's account directly from the detail view of that user without having the need to enter the login credentials of a particular user.
  • Hence the admin can view the CRM from that user's perspective and hence perform the functionality of a regular user and troubleshoot the problems that the user is facing.

Feature

  • Features:

  • 1)Admin have direct access -

           Admin can directly have access to any user's account, no need to sign 

    indifferently for any user.

    2)No need to remember login credentials -

          No need to remember or enter user login credentials.

    3)Admin can fix the user’s problems -

          Admin can troubleshoot and fix the problems faced by the users in their respective accounts.

  •  

Problem Statment

  • We Need to give admin direct access to individual users’ CRM accounts from the user’s list view.

  • Every time admin need to switch over to login page

  • And also admin needs to manually enter the login credentials for any user.

  • Hence Ideadunes team came up with the facility that allows the System Administrator users, or "Admins," to have all of the abilities and functionality of a regular user or any other CRM user

 

We created a special data type for SuiteCRM / SugarCRM that supports the facility to have all the abilities to admin as a regular user, with compatibility to the previous and latest version 6.5.25 & 7.10.5.

 

With this add-on, it makes it simple to have all the required facilities to the “Administrator”.

How to use

How to use this login as functionality:

  1. Login as Admin



login-as.png

 

  1. Click on “User management” from users panel

 

  1. List view of the users is displayed

 

login-as-view-users.png

 

  1. Select a particular user and the detail view of that user is displayed.For example, if you have selected a regular user then regular users detail view is displayed.

 

login-as-regular.png

 

  1. Click on “Login As regular”. Hence the Regular users' account gets opened and the admin gets access to the regular users' account.

 

login-as-regular-page.png



Assigned To:

sawanm@ideadunes.com

Support Information

    Welcome to Ideadunes support We're here to support you

  • For any queries regarding how to use this functionality, you can refer to our User Guide or you can Get Our Support through 

 

 

  •  Ideadunes support team will invest certain hours for you to solve your queries and provide you the required support.
  • For Providing  Specific Support we will charge you on an hourly basis.
  • Charges will differ on the basis of the functional area in which support is required.