Educate Employees

Process Overview

<p><span style="font-size:small;">Most hesitancy to transition happens due to unfamiliarity so creating comfort with a new feature as soon as possible is very important. The software company you are using should provide the proper educational tools including some type of hands-on training. What training are you providing to help with user adoption? You can also create company-specific refreshers for your current employees showing them how to use this new feature. Certain work environments might not allow for this to happen so you are going to have to get creative. We once had a client throw a pizza party for their workers after hours so that they could help with the adoption of a new feature. Also if your software company has user groups I would highly encourage you to participate. In the user groups, you will be able to have input into the design and development of the software you are using.</span></p>